I am a hyper-curious person, and curiosity is an important value in my life … as well as an important impact of museums.

But curiosity isn't limited to museums, and can be hard to sustain through adulthood. By sharing some of my curious paths through reading, I'm hoping to reinforce how important wide-ranging curiosity is to our practice and spark new conversations that may seem unrelated to museums, but deeply matter to how we do our work. After all, as museums we cover a variety of topics. Our curiosity should also be as omnivorous!

To that end, here's a new installment of some of my wide-ranging reads (mostly non-fiction) I hope to hear recommendations from you!

​Visionary Women, by Andrea Barnet.
The 20th century saw radical change, and four women were crucial in helping us rethink how we used chemicals, thought about our cities, viewed animals, and considered what we ate. A collection of mini-biographies of Rachel Carson, Jane Jacobs, Jane Goodall, and Alice Waters, this book helped me think about how these women were radical in their time, yet deeply influenced mainstream behavior today. May their influence continue. (BTW, this book was well-written, making it an effortless read as well.)


Born in the USA: Birth, Commemoration, and American Public Memory, ed. By Seth C. Bruggeman
This volume, published in 2012, feels a bit quaint as it didn't imagine the extreme nationalism that the election of 2016 gave voice to. Reading this in 2020, it also felt like a constant talking about everything but the elephant in the room, the elephant being that historic birthplaces were often founded to honor white men and as a fearful reaction to a diversifying America. The introduction did acknowledge this, "… each one was born of the fear that its story about the past might be eclipsed by a competing narrative," there was an essay about the W.E.B. DuBois birthplace, and the conclusion addresses gender. But overall what a lost opportunity to think more critically about why so many of these places are preserved as museums. I wish that writers in this book had been brave enough to address this directly.


A Generation of Sociopaths: How The Baby Boomers Betrayed America, by Bruce Cannon Gibney.
It is so tempting to blame the ills of American society on a single generation. Wouldn't it be nice and convenient (especially if one is, say, a Gen Xer like the author … and me)? Tons of data is thrown at this primary thesis, but the central premise fails to convince because there are external factors that come into play and because it is dangerous to lump a single generation together in this (condemnatory) way. Additionally, while there are many ills we can blame on the Boomers, it is an open question if another generation, given the same circumstances, would behave differently. So read it for the provocation, consider the merits critically, and remember: people are idiosyncratic and everyone (and every generation) is going to respond to their environment and situation differently. Learning and progress are not linear. And we all have to take responsibility and roll up our sleeves to solve our problems.
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(I also noted that the author extols younger generations for all the good they do … such as the unmitigated good of social media. Yeah, you read that right. The author also was an early funder of Facebook, so he may be a bit biased. And clueless.)


Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

I love infographics. I present much of my research via infographics.

Sadly, I'm not that talented (though I am pretty proud of my Data Stories and work with a fantastic graphic designer to make my ugly sketches into beautiful reality).

I also love to share my infographic inspiration with you! Here, in my third installment of "Infographic Inspiration," I focus on how graphics can be used to tell a story.

I am a hyper-curious person, and curiosity is an important value in my life … as well as an important impact of museums.

But curiosity isn't limited to museums, and can be hard to sustain through adulthood. By sharing some of my curious paths through reading, I'm hoping to reinforce how important wide-ranging curiosity is to our practice and spark new conversations that may seem unrelated to museums, but deeply matter to how we do our work. After all, as museums we cover a variety of topics. Our curiosity should also be as omnivorous!

To that end, here's a new installment of some of my wide-ranging reads (mostly non-fiction) I hope to hear recommendations from you!

Black Lives, Native Lands, White Worlds: A History of Slavery in New England, by Jared Hardesty.
For most people, including many history museum-goers, slavery = the South. But slavery thrived in New England, and this book frames the expanse and depth to which it took and how New Englanders profited mightily from it. I found this book to be an easy-to-read survey of a complicated and challenging topic … and illustrates how much more there is to learn from the past, especially when it comes to topics some would prefer to ignore.


Past Imperfect: Facts, Fictions, Fraud, by Peter Charles Hoffer
The first half of the book is deeply appreciated for laying out the history of American history. That is, what historians of the past were trying to accomplish, what their standards were, and why the white celebratory history they recorded was so deliberate and purposeful. Of course, that has become the canon for many, making it an obstacle to having more people accept a more inclusive history that is also more fraught (in that it lays out how white Europeans were not always the benevolent masters of those they enslaved, for just one example). Understanding this history of American history is extremely helpful for understanding the viewpoints of many of our visitors, as well as what is at stake for those visitors when a more inclusive history is shared. If we can't navigate their fear, our work is much harder.  (Second half of book explores case studies of historians who have broken ethical rules; interesting, but not why I picked it up.)

The Widows of Malabar Hill, by Sujata Massey
I loved this novel so much, as it hit me just right as a mind-opening book to another country and its culture, religions, human rights, and past. Perveen Mistry is a female lawyer in 1920 Bombay, restricted by her gender, yet finding a pathway to assist women in need of help. There's mystery, there's unfairness, and there is hope. I loved stretching my worldview and empathy. It was a delight to read and I can't wait to read the sequel. Additional note: Perveen's experiences also give us a different view of quarantining that is downright horrifying. If you read it, you'll see exactly what I mean.


Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Why I picked it up: My research keeps showing that people who are curious have better overall outcomes in life. That is, taking in a breadth of information through informal learning appears to give people greater resources from which to draw, helping them in their educations, their careers, their family formation, and their health and well-being. When I heard about this book last year, I immediately put it on my to-read list as it seemed to have a similar finding … it just took me over a year to get to it.

Thesis of book: There is a lot of conventional wisdom that in order to be successful in the 21st century, you have to specialize and go deep in your area of expertise. But that may not be an accurate statement for most of us.

In this book, Epstein suggests that if we commit early and deeply to one thing, we may not actually be playing to our own strengths, and while some will still (luckily) flourish, more won't. But if we have a chance to sample many things, during a period he calls the "sampling period," we can suss out what our own strengths are more effectively, focus later … and have years of experiences from which to draw as we go deep into our areas of expertise. And that cross-pollination matters. It makes for better inventors, innovators, and thinkers as they draw from their different experiences to enhance and create in their own work.

In fact, going deep can make us blinkered if we don't balance it with some breadth … and our work can suffer.

How this intersects with museum research/practice: Museums, being in the curiosity business, are perfectly positioned to give visitors breadth by introducing new topics, ideas, perspectives, and areas of interest. And that is how some museum-goers use museums, especially those that are eudaemonically curious: expanding their minds and making connections between things that seem disconnected (or, in other words, not being "cognitively entrenched").

But many museum-goers use museums differently, primarily for deepening knowledge in their interest areas.  Some even resist content that takes them out of their comfort-zone and shares different worldviews.

How, then, can museums be more deliberate about stretching people's interests to new areas, sparking curiosity and expanding worldviews? And how do we do this in ways that even the most resistant visitor welcomes? THAT is a big, tricky question (and one very much on my mind).

Read or skip?  In many ways, this is a typical journalistic take on a topic that, on the surface, appears confounding to most. If it pretty formulaic in that way: full of anecdotes and stories, reads easily, a bit repetitive, and refers to scholars as well as practitioners. It is not an academic read. So if you want an easy and enjoyable read on the subject, go for it. There wasn't much (or really anything) my research disagreed with.

But if you are looking for new insights beyond this review, then peruse the book's bibliography and go deep (and broad) as desired. Or email me at susie (at) wilkeningconsulting (dot) com and ask for my running notes.

Full citation:  Epstein, David. Range: Why Generalists Triumph in a Specialized World. New York: Riverhead Books, 2019.


Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Why I picked it up: I came across the phrase "moving at the speed of trust," referring to the pacing of social justice work. I have been struggling with how to talk about the pacing of inclusive work in museums, especially given how some audiences would respond more effectively to a more measured pace (versus a fast pace that might alienate them), and this phrase struck me as helpful. So, I followed the source and it led to this book.

What I learned: There were some key concepts that I found helpful in this book:
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• Emergent strategy: a strategy for building complex patterns and systems of change through relatively small interactions. I think this is a smart strategy because, in museums, it is those small, incremental building blocks of learning that helps us open minds to other perspectives … and more inclusive content.
• Imagination battle: the way our imaginations create fears, and we also have to imagine our way out of them. This is an interesting way to think about racism. White people who are actively racist are imagining how people of color could harm them … and anti-racists have to battle that by imagining a more equitable world. Where it becomes particularly fascinating is that what racist white people imagine as a fear is perceived, at times, to be what anti-racist people are actually striving for, which makes this work so hard.
• Moving at the "speed of trust": the incremental changes made in individual viewpoints towards inclusion is going to happen at different speeds for different people … some are ready for a fast pace, but others will get there too if we adjust the pace to a slower one, giving them time to trust, process, understand, and address their individual fears. The point is, if we go too fast, we'll lose our opportunity entirely, so we have to move at the speed of trust. And museums have a lot of trust, so we should consider how to use that trust to result in the most impact. That may mean a slower pace than is fair (because it isn't fair!), but one that actually gets us to the goal. This is a marathon, not a sprint. 

While these concepts excited me … the rest of the book, to be honest, was a letdown. I wanted to love this book and tell everyone to read it … but I didn't. Overall, I felt the book meandered and needed a strong editor, and when there were sections that were super-clear and concise I became even more frustrated because the rest of the book wasn't similarly clear. I skimmed a lot.  There were also whole sections that felt very self-help … and while that isn't a bad thing (and is often a good thing), that wasn't what I was looking for.

Yet there were also alternate approaches to others and societal issues that I have not considered before, and I am now chewing on. I don't know that they will ever become my approaches, but I am willing to consider them as valid.

Read or skip? Likely skip. I pulled from it what I felt was relevant (the concepts above), but I found my frustrations with the writing were enough to make me not recommend. Unless you found something of particular interest in this review, then skip. I'm still glad to have at least skimmed it.

Full citation: Brown, Adrienne Maree. Emergent Strategy: Shaping Change, Changing Worlds. Chico, CA: AK Press, 2017.

Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Why I picked it up: see my review of the introduction to this book: "The Field of Prosocial Behavior: An Introduction and Overview"  
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What you need to know: Part 1 focused on prosocial behavior at the individual level. I found the following articles particularly interesting, and have bulleted out my takeaways to make it easier to internalize. It's still a very long post, mostly because I found so much to be relevant. Finally, you'll see I added commentary that I connected with museums, our current state mid-pandemic, and other research (identified at beginning of bullet at "SMW comments"). 

• "The Economics of Prosocial Behavior," Eric van Dijk.
  • Classic economic theory assumes humans are rational, but behaving in prosocial ways isn't always rational and often comes at economic cost (such as giving money to charity). Behavioral economics, however, does begin to describe why people engage in prosocial behavior … and how they benefit from it as well (such as reputationally when they give that money to charity). Generally, when societies support prosocial behavior, they tend to have higher levels of cooperation, to everyone's benefit. And, generally, societies that heavily sanction poor behavior have lower levels of cooperation … and fewer benefits.
    • SMW comments - Think about masks. When we cooperate and wear masks in a pandemic, we all benefit. And when we don't, well, we don't.
  • Most people can be classified as having a prosocial/cooperative personality, a competitive personality, or an individualistic personality. The individualistic one is highly self-interested, while competitors and prosocials consider the outcomes of others … competitors because they want to come out ahead, while prosocials (about half of adults) want to increase everyone's outcomes. Prosocials seem to be more concerned about "true fairness," while individualists and competitors are more likely to use fairness instrumentally, as a means to improve their own outcomes.
    • SMW comments - This is interesting. If this is personality type, then that suggests that, to some extent, it is how individuals are wired. And that doesn't jive so much with American Generosity, which explored how external factors and childhood upbringing and adult peer groups affect generosity (which is, clearly, a prosocial behavior). Taking our behaviors during this pandemic as an example, this suggests that there appears to be a correlation with political persuasion, with conservatives more likely to be individualistic, and liberals more prosocial.
  • People are more generous if they know more details about the people they are helping. That's why appeals that tell stories about those helped tend to do better than appeals that are simply statistics.

 

• "The Development of Prosocial Behavior," Nancy Eisenberg, Natalie D. Eggum-Wilkens, and Tracy L. Spinrad. - Reviews theories around the development of prosocial behavior, especially in childhood.
  • Early childhood. Explores Hoffman's Theoretical Model for empathetic responding, which posits that capacity for empathy begins during infancy. Around two to three years, "veridical empathy" begins, which is the awareness of others' needs and feelings, and responding to them in other-oriented ways (that is, trying to comfort in ways someone may wish to be comforted). By late childhood, the capacity for "empathy for another's life condition" develops, right around when the ability to think abstractly develops, which is a valuable progression as it can develop into broader awareness of issues and prosocial activism.
  • Middle Childhood. Generally, it had been supposed prosocial behavior increases as children get older, but a number of trajectory studies indicates that prosocial behaviors appear to decrease through the elementary-school years, especially in studies of boys.
    • SMW comments - I find this distressing. It is like we set kids up really well, but then we find it difficult to sustain it as kids get older. Is this because we, as parents and caregivers, have shifted our focus from social development to academic pursuits and extracurriculars? Are we doing our children a significant disservice in the process?
  • Adolescence. The research indicates that prosocial behavior in adolescence and early adulthood has some starts and stops, but tends to increase in late adolescence and early adulthood.
  • As individuals, we tend to be consistently prosocial in our lives. That is, those who were highly prosocial as children tend to be highly prosocial as adults, and vice versa.
  • Those with high levels of socio-cognitive and self-regulations skills, including emotion understanding and perspective taking, have higher levels of prosocial behaviors.
    • SMW comments - This makes sense to me. And now we're starting to talk business, because that cognitive bit is where I think museums come into play.
  • Origins of Prosocial Responding
    • Heredity - Some people are more wired for prosocial behaviors than others.
    • Parental Socialization - Through encouragement and modeling of behavior, warm and secure relationships with their children, and exhibiting high levels of emotional intelligence, parents affect the prosocial development of children throughout childhood and into adulthood. Additionally, authoritative parenting is linked with higher prosocial behaviors in children than authoritarian parenting. 
    • Nonparental Socialization - Such as teachers, peers, and siblings. Like with parents, having close, supporting relationships with siblings and peers tends to yield more prosocial behaviors, such as perspective taking. Teachers can also affect prosocial behaviors by the tone they set in their classrooms.
  • Role of Cultural and Subcultural Variation
    • There can be wide variations in prosocial behavior from culture to culture, with different cultures having different social norms. Typically, where prosocial behavior is prized, communal values are as well, and more aggressive and hostile cultures tend not to value prosocial behaviors as much.
    • Cultures that tend to assign children chores from a young age, value extended families, and appreciate the economic contributions of women in the household tend to raise more prosocial-oriented children. More "traditionally" cultured children tended to act more prosocial towards family members, and children raised in more "industrial" cultures tended to be more prosocial towards those who are not relatives. Cultures with more focus on individuals (more "Western") versus those focus more on communal needs (more "Eastern") show mixed differences which yield no conclusions that either is more prosocial.
    • There are some research studies that show that certain school-based programs can affect children's intrinsic motivation as well as prosocial behaviors, indicating that prosocial behavior can be nurtured outside of the home environment.
  • Overall conclusion is that prosocial behaviors are a mixture of nature and nurture, and that some children are more receptive to prosocial intervention than others.

• "Morality and Prosocial Judgments and Behavior," by Elliot Turiel
  • Explores the difference between prosocial behavior and moral judgments. Whereas prosocial behavior are actions to benefit others with no expectation of a reward (and often at some degree of sacrifice), moral judgments refer to the cognitive aspects of morality, including conceptualizing and reasoning about moral issues. This isn't to say that they are not connected, or even that there is no overlap in them; there can be. Sometimes, the moral judgments stem from times when prosocial reasoning is necessary to overcome laws, authorities, and potential punishments in order to then proceed to action (civil disobedience would be an example).
  • Overall discussion of how we weigh greater good, with actions against trust and honesty. When is it OK to lie in order to prevent/cause something else to happen that may, on balance, be better? How does that line vary with maturity, or based on the scenario given? What happens when it is a matter of fairness? What happens if exercising one's right to do something negatively affects a different right … or another's rights?

• "The Contextually Grounded Nature of Prosocial Behavior: A Multiscale, Embodied Approach to Morality," by J. Scott Jordan and Eric D. Wesselmann
  • Immediately posits that the world isn't black-and-white, prosocial or antisocial, but instead there is a lot of gray as we inhabit a "multiscale" world of peers, social groups, and cultural groups that influence our behavior and that may affect whether that behavior actually is prosocial or antisocial. For example, ostracism is seen as an antisocial behavior, but when used as a form of correction, it is prosocial, working towards the greater good (though this can be used for ill-purposes as well, such as in cults).
    • SMW comments - I would argue that ostracism can be taken to an extreme with cancel culture as well. That wasn't even a thing when this volume was released.
  • That being said, gives considerable discussion to how we respond prosocially to the actions of others. For example, two people engaged in discussion while sitting in rocking chairs are likely to rock synchronously, while two people ignoring each other don’t. This has repercussions for empathy, of course, and it is also somewhat related to Theory of Mind and how we think about the mental state of others. In so doing, we are constantly in a state of considering that mental state of others, as individuals one-on-one, but also as we operate in the multiscale.

• "Culture and Prosocial Behavior," by Irina Feygina and P.J. Henry 
  • Are some cultures more prosocial than others? Is it a degree of interpretation? Or, are some privately prosocial, and publicly less so (or vice versa)?
  • Prosocial behavior, and its rewards and punishments, has its own 3 Rs: reputation, reciprocation, and retribution. Engaging in prosocial behavior enhances reputation, aids in reciprocation, and failing to do so risks retribution.
  • Individualistic cultures have different types of prosocial expectations than more collective cultures, with the latter making more cooperative choices. That being said, collective cultures tend to be more prosocial within their ingroup, while individualist cultures tend be more even-handed toward both ingroup and outgroup individuals.
    • SMW comments - I get what they are saying, but I think it varies within those cultures as well. For example, the United States tends towards the individualistic side. But if we look at conservative and liberal attitudes, especially during this pandemic (and mask-wearing, as an indicator behavior), we see the opposite of what the authors are suggesting. That is, conservatives tend to be more individualistic, but are more prosocial within their ingroup; liberals are more collective, but are more even-handed toward both ingroup and outgroup.
  • The less wealth someone has, the greater the likelihood that individual will help others. They go on to note that lower SES individuals tend to behave more prosocially. It is hypothesized the lower SES individuals need other people more, which leads to that prosocial behavior, while higher SES are more independent, not putting them into the prosocial frame of mind as much.
    • SMW comments - this has been seen in other studies as well, with lower-income households often giving a higher percentage of their incomes to charity than high-income households.

Full citation:  Schroeder, David A. and Graziano, William G. "The Field of Prosocial Behavior: An Introduction and Overview." The Oxford Handbook of Prosocial Behavior, edited by David A. Schroeder and William G. Graziano, Oxford University Press, 2015.

Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Why I picked it up: My work has helped me understand how vital curiosity is to individual life outcomes, from the practical (employment, etc.) to the prosocial (tolerance, inclusive, understanding). Curiosity is also something that museums, as well as other sources of informal learning, are good at sparking and cultivating.

Study after study shows that visiting museums tends to be an "inherited" trait, with parents who visit museums tending to raise children who are also museum-goers. But is curiosity also "inherited?" We know that a curious childhood tends to lead to a curious adulthood, but public schooling doesn't always nurture curiosity. When that desire to learn is missing, learning is far more difficult. Additionally, curiosity is an expensive, resource-intensive thing to cultivate. How can we raise new generations of curious children if curiosity isn't actually nurtured for many (most?) children?

This book examines the origins of curiosity in childhood, and I want to see where I find agreement as well as new ideas to consider and test.


What you need to know:

1. This book primarily explores the role of curiosity in childhood, mostly through the lens of the school experience. Engel notes that "curiosity is the linchpin of intellectual achievement," but illustrates at length the missed opportunities of formal education to nurture it.
2. "The best predictor of a child's curiosity was the mother's curiosity …" To which I say OMG yes, and that we have to do much better with moms (and other caregivers) in our museums. What do I mean? In my work, I've examined at length what I call the "parent bubble," which consists of a lot of parents that visit museums for their children, not with their children. That is an important distinction, because if mom (or dad, or any other caregiver) isn't engaged and modeling curiosity, the children are less likely to benefit from the museum visit.  (For more on the "parent bubble," see my Data Story: "Families, Their Needs, and Museums." You can find more Data Stories about families and parents here.)
3. Curiosity is contagious among children. That is, curious children can encourage and model curiosity in ways that less curious children then practice curiosity. Curious children lift up other children.

My issue with the book: While I felt this was a solid introduction to curiosity in children, there was one big issue I had with it: there was no mention that curiosity isn't equitable.

Engel didn't go into the social justice issues of curiosity at all, but falls into a common, but incorrect, assumption that curiosity is free and risk-free. It isn't. It takes a ton of resources to cultivate curiosity, and those resources (financial, time, energy, know-how, etc.) are not necessarily available in all, or even most, households. How do we, as a society, truly make curiosity free and accessible?

Additionally, what happens when curiosity is misunderstood, shut down, or even punished, making it too risky to express? I've come across some references that suggest the ways African American children sometimes express curiosity are often misinterpreted by white teachers as troublesome or distracting, and the curiosity is thus shut down (or even punished). We should also consider what happens if the pursuit of curiosity by a child (or adult) of color is perceived as threatening to whites (it shouldn't be, but we don't live in an ideal world).  In these cases, we have a serious equity issue. (Note - the idea that curiosity is too risky for some children is a newer consideration I am just beginning to learn about and I need to do my own literature review on it. *Head slap moment.*)

Bottom line, she didn't acknowledge that the pursuit of curiosity is a privilege of the haves.


Read or skip? If you are looking for an intro book on curiosity in children, this is a good choice, and there was general agreement with previous research on curiosity. Otherwise, no need to pick up. I personally did not find new ideas to consider or test (though this does not take away from it being a good primer.) 

Full citation:  Engel, Susan. The Hungry Mind: The Origins of Curiosity in Childhood. Cambridge, MA: Harvard University Press, 2015.


Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Think of that old story about the blind men and the elephant. Each one of those blind men, when experiencing the elephant, is asking a different question based on his individual perspective. What is this broad thing? What is this ropy thing? It doesn't occur to the man feeling the ear that there might be another body part that is thicker. Thus, he seeks to answer the questions his experience brings forward … and then he answers them with the facts he gathers. Ditto the man feeling the broad side of the elephant. Each of the men apply that same intuitive epistemology, and none of them gather all the information they need. It begs the question why they didn't ask each other what they experienced so they could gather all the facts.

Now, imagine this happening times X number of Americans … or Y number of humans. We all have different cultural backgrounds, lived experiences, and thus values that arise out of them. The questions I come up with as a liberal white female in America are inevitable going to be different than, say, Xi Jinping's questions. Is it any wonder that we all end up with different sets of facts that we then use to (at times) to disagree with one another?

Why I picked it up:

Last year, when the Mueller Report was released, I came across a new term: intuitive epistemology. It described how two different people could read the Mueller Report and come to two different fact-based conclusions, largely because they were asking different questions of it.

Major light bulbs went off in my head. Because I was seeing the exact same tendency when it came to people's examination of the past. That is, those who want a more inclusive history were asking one set of questions about the past, while those who want a more traditional (and perhaps conservative) history were asking a totally different set of questions. And, of course, those two groups were then finding very different accounts of the past that, at times, conflicted.

And then I started to see this in other parts of my work and daily life. Climate change. Vaccines. Immigration. Race. Gender. All topics that museums cover, and thus all topics ripe for conflict in our exhibitions and programs.

I needed to know more, so I went to the source of intuitive epistemology, and dug in.


What you need to know:

There are two big concepts, and two big things to understand

Concept 1: Intuitive Epistemology. Epistemology is the process and study of establishing facts, but intuitive epistemology acknowledges how individual values and life experiences deeply affect the questions individuals ask of a subject, and thus the answers (facts) they find. That is, when I, as a human, approach a subject, my values around that subject affect my approach, what I choose to accept as valid information on that subject (and what I ignore and/or reject), and how I make sense of it. And this often leads to …

Concept 2: Dueling Fact Perceptions. As individuals approach a subject from their own value-laden lens, they find the facts that tend to support their already-formed values. Since two people thus approach the same subject in different ways, and find different facts, those facts can lead to conflicting conclusions, or dueling fact perceptions. (Think elephant ear and elephant body … if all you know is the ear, the facts you know about elephants will conflict my facts about the body.)

Which leads us to two big things to understand.

Understanding #1 - We all practice intuitive epistemology. It is human nature. Conservatives and liberals do it. Those who are deeply religious do it as well as atheists. Scientists do it (valuing the scientific method is, of course, a value). We. All. Do. It.

Understanding #2 - Since we all do it, finding middle ground is practically impossible. There is no neutral. And because it is entrenched, it is exceedingly difficult to practice radical curiosity and courageous empathy to understand how others might come to their (opposite/different) conclusions.


Implications for museums:

Museum-goers are coming to museums with different sets of values … and that affects how they engage with the content museums share. It also affects how open they might be to hearing information that conflicts with their world view (answer: not as open as we might like).

That's why understanding peoples values, attitudes, and beliefs is so crucial when it comes to discussing big issues that matter. Such as inclusion and DEAI. Climate change. COVID-19 (and especially wearing masks). Vaccines. By understanding how they are approaching the subject, we can work to reframe questions with visitors that may allow new information to be considered thoughtfully. Because making that incremental shift in thinking matters. (And the results from the 2020 Annual Survey of Museum-Goers will look at this carefully … as well as how museum professionals approach content from different value sets than many of our visitors.)


Read or skip?

It took me, a motivated reader, 6 months to get through this book. Granted, I was a little busy … but still. That being said, there is a lot more in the book of value. If you want my running (and unpolished) notes on the subject, email me at susie (at) wilkeningconsulting (dot) com and I'll send them along.


Full citation:  Marietta, Morgan, and Barker, David C. One Nation, Two Realities: Dueling Facts in American Democracy. New York: Oxford University Press, 2019

Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com

I am a hyper-curious person, and curiosity is an important value in my life … as well as an important impact of museums.

But curiosity isn't limited to museums, and can be hard to sustain through adulthood. By sharing some of my curious paths through reading, I'm hoping to reinforce how important wide-ranging curiosity is to our practice and spark new conversations that may seem unrelated to museums, but deeply matter to how we do our work. After all, as museums we cover a variety of topics. Our curiosity should also be as omnivorous!
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To that end, here's a new installment of some of my wide-ranging reads (mostly non-fiction) I hope to hear recommendations from you!

Book Love, by Debbie Tung
Books. They are stacked all over my house. I read several at a time. My daughter has every indication of taking after me. And cartoonist Debbie Tung is our kindred spirit. This graphic book beautifully captures what it means to love books … and tea … and the smell of books …

​Bookworm: A Memoir of Childhood Reading, by Lucy Mangan
I was totally a bookworm as a kid (and still am). This memoir reminded me how intoxicating reading is to children … and cracked me up about the travails of being a bookish kid … because I totally related. If you read a lot as a kid, you'll find memories here as well as new books to discover.

Finding Wonders: Three Girls Who Changed Science, by Jeannine Atkins
I picked this up for my daughter, but loved it for me. Three beautiful, long-form poems celebrating three girls who truly looked … at butterflies (Maria Merian), fossils (Mary Anning), and the heavens (Maria Mitchell). It is an evocative mixture of poetry, history, science, and girl-power … and three resilient girls who I hope will inspire my daughter.


Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.

Philip Pullman is a masterful storyteller. I love his books for many reasons, but it boils down to how wonderfully he pulls me into his story.
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In Dæmon Voices, Pullman explores the act of storytelling. And while I picked this book up for my own pleasure (and my own curiosity and geekiness), I found myself thinking of museums and how we tell the stories we tell. (If you are a curator or educator who spends time crafting stories for audiences, you should absolutely pick this book up and read it. I whole-heartedly recommend Pullman's brilliant novels as well.)

Recently, Andrea Jones sent out this Tweet, to which I had an initial response: 

The next day, I read Pullman's essay "Let's Write It In Red," and I immediately began reflecting on Andrea's Tweet and that response of mine. Why do audiences generally dislike disrupted chronology?

In this particular essay, Pullman discusses stories versus technique. That is, is the story you are telling compelling, or are you trying to jazz up a dud story in some fancy way? He likens it to cinematography, considering a normal perspective versus an unusual angle. Or drawing a figure from the top of the head versus straight-on. When you come at a story from an unusual angle, it can hide myriad sins within the story itself, which Pullman explains this way:

• "… if a story is told from an unusual angle, or in something fancy like the second person, or with alternative openings and unclosed endings, or larded through and through with flashbacks and flash-forwards and flashbacks within flashbacks, then you can't see so easily that it's poorly constructed out of thin materials. Tell it plainly, and if it still stands up, it works … the real challenge for the storyteller is the tale told simply."

In my response to Andrea, I didn't say not to tell history in a non-chronological format, but I did warn that audiences tend to dislike the unusual angles and approaches. There are reasons for that:

• When we as experts in the subject matter share content, we understand it more thoroughly and contextually than most audiences (who, in this case, are typically not historians). So we can make leaps that our audiences often struggle with. An unusual approach may make sense to us, but leave audiences perplexed and/or frustrated.
• As humans, we live in chronological time and are taught history that way … a different approach thus takes far more work to make sense of, and that in and of itself can turn off audiences. (I feel the same sense of irritation and disengagement about novels with flashbacks and other unusual approaches; it should only be done if it serves the story.)
• By relying on an unusual approach, we could focus too much on the approach and neglect the story … and the story won't stand.

Thus, there are risks to sharing history in a non-chronological way, and the biggest risk is losing our audience's attention and willingness to engage. 

Before I shared this essay on The Curated Bookshelf, I decided to share it with Andrea. Unsurprisingly, she had some interesting comments that I thought needed to be shared … here's our back-and-forth discussion.

• Andrea's response:  Exactly. It's not just about putting lipstick on a pig. It's about using the history to say something deeper about the human condition. And I think what you are weary of is just reorganizing just to be different, right? Because yes, agreed.
• Susie's response to Andrea: Yes and yes! History is about the human condition, and museum-goers deeply appreciate that … and want to explore it. But reorganizing it just to be different doesn't serve that purpose. As I mentioned, there are novels they disrupt time and irritate me because it is all smoke and mirrors … and no story. But then there are some novels that turn chronological time on its head and come out with something stunning. Kristin Cashore's Jane Unlimited comes to mind. I should have been irritated by it, but I loved it. So it can be done by museums too, if done well.
• Andrea: The march through time is too encyclopedic. It really isn't telling a story at all. And like Rainey Tisdale has told me in the past - when the organization of your content looks and feels encyclopedic there is an overwhelming burden to include EVERYTHING. And we all know history museums are generally terrible at reducing the amount of content to a manageable amount.
• Susie: I am totally with you on that. Encyclopedias don't tell stories. They serve an excellent purpose, but I don't want to walk through one. And deep down, I don't think visitors do either. They want to know you know your stuff, that you are encyclopedic in possibilities from which to draw … but today, during their visit, you are only sharing a part in a meaningful way.
• Andrea: Let's go back to the chronological time thing. You are right to point out that it does take some work to orient people to a new structure when everyone is used to learning history chronologically. So let's get them UNused to it! And scaffold that learning curve.
• Susie: Yep, that is a big challenge. I've just wrapped up a qualitative panel of history teachers, and they talked a lot about struggling to teach kids the concept of chronological time. And now you're trying to undo that work. (Chuckling!) No, really, I think teachers are right to help kids understand chronological time … but they are trying to teach a big, comprehensive history over the course of a year. Museums rarely really need to do that in their galleries.

Now that doesn't mean Andrea shouldn't try to disrupt chronological time. Andrea is a gifted storyteller, and if I wanted my museum to try the non-chronological approach with history, she's who I would go to. I think she should try, because if she succeeded, that would likely help us engage more people with history.

But Andrea is also a very thoughtful interpreter who wants to understand how audiences respond to not only content but interpretive approaches. Knowing my concerns based on audience research, she's the type to think them through, and then make sure the story (and the audience) benefits from the unusual approach … and not mask a weak story.

Or, as Pullman would say, Andrea would stick to the path the story needs … and history deserves.


Full citation: Pullman, Philip. Dæmon Voices: Essays on Storytelling. Oxford: David Fickling Books, 2017.

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Have a suggestion for my reading list?  Email it to me at susie (at) wilkeningconsulting (dot) com.